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Product details
File Size: 258 KB
Print Length: 186 pages
Publisher: iUniverse; Reprint edition (April 21, 2016)
Publication Date: April 21, 2016
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B0794XDXJG
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Amazon Best Sellers Rank:
#599,139 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
I read this book when it was first published and found it incredibly thought provoking. I'm not a fan of the novel style of business book, but it makes for an easy and illustrative discussion of key points in client service and satisfaction that would otherwise be pretty dry. I've recommended it to my clients (I consult with lawyers concerning business development) repeatedly, and I continue to reference it in conversation with clients. The single review as of the date on which I'm writing envisions business books in a single mold, which is pretty ironic considering that the book address the risk of extinction from following a single mold of client service. Highly recommended.
Educational and entertaining at the same time. Learned a ton.
This industry needs an overhaul; run law firms like businesses! This is the message of Mitch Kowalski’s book “Avoiding Extinction: Reimagining Legal Services for the 21st Century.†Different from the dozens of books on law firm management in the market, Kowalski packages his message (and the how-to) in a work of fiction.I had received the book from a friend in London and couldn’t put it down until the plane touched down in New York. The book showcases a “new model†law from three different perspectives: The GC of a large corporation, a lateral attorney starting at the firm, and a new member of the firm’s board of directors. The firm does lots of things right. It delivers high quality legal services in an efficient way, using knowledge management, project management, process improvement, levering technology, and all the other good stuff. And it makes people want to work there. The bloggers at 3 Geeks and a Law Blog called the firm to be “what Google would be if they practiced law.†I guess we will see if (when?) that happens. If you’re looking for an inspiring summer read, add this one to your list.
This book is written as if it was a novel. "As Maria swiveled her chair to pull a thick file folder from her briefcase, she heard a loud shout from her kids" is a snippet from the first page.If you want a serious book on the topic of the changing legal services market, don't buy this book. We purchased a copy, read a few pages and then packed it up and immediately shipped it back.
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